DNC Policy
First Accident's commitment to Telephone Consumer Protection Act (TCPA) compliance and responsible communication practices.
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TCPA Compliance
Full Regulatory Compliance
First Accident fully complies with the Telephone Consumer Protection Act (TCPA),
National Do Not Call Registry, CAN-SPAM Act, and all federal/state
telemarketing regulations. We maintain strict internal DNC procedures.
Last Updated: January 14, 2026
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Express Consent
Documented Form Submission
Website form submissions create express written consent for First Accident and
our attorney network to contact via phone, SMS/MMS, and email. Consent captured via
TrustedForm and LeadID certification systems.
Valid for: Case-related communications only
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Text STOP
Immediate Text Opt-Out
Reply STOP to any text message for immediate opt-out.
Processing: Instant - one confirmation text sent
Network-wide: All attorney partners notified within 24 hours
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Email Opt-Out
Formal DNC Request
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Processing Times
Opt-Out Timeline
• Text STOP: Immediate
• Email request: 10 business days
• National DNC: 31 days max
• Attorney notification: 24 hours
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After Opt-Out
No Further Contact
✅ Marketing calls/texts stopped
✅ Internal DNC logged permanently
✅ 50+ state attorney partners suppressed
✅ TrustedForm/LeadID records updated
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DNC Officer
Compliance Contact
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Policy Scope
Nationwide Coverage
Applies to First Accident and all 50-state attorney network partners. Covers all
communication channels: phone, SMS/MMS, email. Supersedes state-specific regulations
where federal TCPA applies.
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Policy Updates
Change Notification
Policy updates posted here with new "Last Updated" date. Continued website use
constitutes acceptance. Major changes emailed to registered users.
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Legal Notice
First Accident Disclosure
First Accident is a legal advertising service, not a law firm. No attorney-client
relationship formed until written agreement signed. Attorney partners are independent
contractors responsible for their own compliance.